Frequently Asked Questions
When Will I Get My Mask?
We have shipped out most of the orders placed before May 1st. The next set of orders will begin shipping by the beginning of June.
What are they made of?
The Myster Mask is made of cotton with a small part polyester for fit, with a velcro strap on the rear-end of the mask, and the whole thing is washable.
Is this equivalent to the N-95 or KN95 mask?
These are technically a higher level of filtration than N95. 2.5 ppm filtration with an added layer of activated charcoal.
Will these fit kids as well?
They do have an adjustable velcro strap on the back for a tighter fit, but right now we don’t have a kids size.
10 days worth of filters for $29 is gonna get expensive?
Right now the materials are super expensive because of how hard they are to get. Later the price of the filters will go down we promise.
How often do you change the filter?
The filter is meant to be used for a maximum of 24 hours.
Are the breathing valves intake or outtake?
The breathing are outtake. These valves are also directional and can be faced in any direction you want.
What cartridge does it take?
The Switchblaze takes a .5g cartridge if you want to maintain the closing capabilities. However, you can use a 1g cartridge, though it will stick out of the device.
How do the temperatures work?
There are multiple temperature options. If you click the button you use to turn it on, you can toggle from 1 light to 4 lights. 4 lights will have the most smoke with 1 light being a bit easier.
I put the cartridge in, but it isn't producing smoke. How do I fix this?
After you put the cartridge in, be sure to pull it all the way up until it locks, then try again.
How much does it hold?
The Contak can hold between .3-.5 grams, as long as the silicone tip fits snuggly on the chamber top.
How do I turn it on/off?
Press the power button five times to turn on and five times to turn off. This keeps the Contak safe to carry around in your pockets.
The Storage Pods:
How much can it hold?
Our storage pods can hold approximately 10 grams of dry herb.
Are they smell proof?
They do a great job of keeping the smell contained, whilst still letting in some air in to help slow the molding process down.
What are the dimensions of the Stashbox?
The dimensions are 10.5" wide by 8” long by 2.75" high.